This policy describes how Foundation Repair Waukee (“we,” “us,” or “our”) collects, uses, and shares information when you use foundationrepairwaukee.com or contact us.
Information we collect
When you request assistance, we collect your first and last name, email address, phone number, and the type of foundation or basement concern you select. If you contact us by phone, text, or email, we may also receive the information you choose to share about your property and request. Please do not provide financial account numbers, medical information, or other sensitive information in your request.
We use CallRail to record calls.
Vercel, our hosting provider, and other technology providers may collect technical information, including IP address, browser and device information, pages visited, and access times. We use analytics and advertising technologies, including cookies or similar technologies.
How we use information
We use information to review and respond to requests, connect visitors with a relevant foundation-repair service provider, operate and secure the site, and understand website use. We may also use information to meet legal obligations, resolve disputes, and protect our rights and users.
How we share information
When you submit a request, we share your contact details and concern with one foundation-repair service provider that may contact you about your request. That provider is an independent business and may use your information under its own privacy policy.
We also share information as needed with companies that provide website hosting, form and customer-management services, call recording or routing, analytics, advertising, and security. We may disclose information when required by law or to protect safety and legal rights.
Calls, texts, and email
We and the service provider may contact you by phone, text, or email about your request in accordance with your choices and applicable law. Message and data rates may apply. You can ask a caller or sender to stop contacting you; you may also reply to a text asking the sender to stop.
Cookies and advertising choices
Cookies and similar technologies may help the site function, measure visits, and support advertising. You can control some cookies through your browser settings.
Retention and security
We retain inquiries for 90 days. We use safeguards appropriate to the information and systems involved; no method of transmission or storage is completely secure.
Your privacy choices and state rights
Depending on your state of residence and whether the relevant law applies, you may have rights to request access to, correction of, deletion of, or a copy of your information, and to opt out of certain sales, sharing, or targeted advertising. Some laws provide a right to appeal a denied request and protection from discrimination for exercising privacy rights. Rights and exceptions vary by law.
Children
This site is intended for adults seeking property-related information and is not directed to children under 13. If we learn that we have collected personal information from a child under 13 without appropriate authorization, we will take steps to delete it as required by law.
Other websites
Links to other websites are provided for convenience. Those sites have their own privacy practices.